Overcoming Complacency

There are three things I know of that are growth killers for any organization.

Complexity kills - How complicated is it for people to get involved and lead in your organization? The old adage “people do what makes sense to them” is definitely still true.

Control kills – Does everything need to run through you, or a select leadership group? Or do you really let people lead? We all have control issues that threaten to limit the empowerment of others.

Overcoming complexity and control requires a strong dose of self-awareness and intentional skill development.


But the third growth killer may be the most lethal of them all.

Snow Cream

I remember a time many years ago when my girls were young. It was a very cold, windy, snowy day and they were home from school. I wanted to do something fun and different so we decided to make snow cream. We mixed up some sugar, whipped cream and vanilla and then it was time to add the snow. My oldest daughter went outside to find the cleanest, purest snow she could as my youngest daughter and I watched from the window all cozy and warm. She collected the snow and as we began mixing it in with the other ingredients we started to see little specks of dirt show up. I tried my best to get all the dirt out but when we started to eat the snow cream we quickly noticed the dirt was still there. We decided at that point that we didn’t want to eat dirty snow cream so we gave up and rinsed it down the drain.


This made me start to think about our lives.

Three Common Mistakes when Developing Leaders

It all started when I was in my mid twenties. That was when I first experienced the reality that I can’t do it all myself. Actually, I’m sure I experienced this fact much earlier in life but I was too young and arrogant to admit it. Anyway, I remember specifically feeling the need for more leaders. Without new leaders it seemed that every solution to my leadership problems was short lived. No, I needed long-term solutions.

So I picked up a John Maxwell book on developing leaders and I was hooked. Developing Leaders was what my life was going to be about.

The problem was that as good as the books and seminars were there was one variable that no theory or principle could prepare me for. People. People are not very predictable nor did they cooperate with what I wanted them to do. So as I aspired to develop leaders I made every mistake that you could possibly make.

Lead which way

Here are three of my biggest blunders … and three common mistakes when developing leaders.


I live in the suburbs of Chicago. It’s Winter 2013-14.

We’ve had a LOT of snow (more coming this weekend!). And it’s been really, really cold this winter.

Funny thing is, I actually LOVE winter. I prefer the cold over the heat because, well, you can wear more clothes if it’s cold. But you can’t really do much if it’s hot, humid and muggy (which isn’t too rare in Chicagoland in the summer).


But – I’m weary now. Tired of it. Had enough.

Ever get that way? With anything?

The Power of the Mirror

In our leadership groups we always begin with the question “When did you first know that you were a leader?” As we wrestle with our memories of leadership there is a theme that circulates through most of our minds. It seems that most of us first thought of ourselves as leaders when someone else called it out in us.

mirror image cropped

“My teacher gave me added responsibilities.”

“My Youth Pastor told me that I had great promise.”

“My mom believed I could influence others.”

Cultivating a Healthy Environment

Years ago when my daughter turned 5, she received a kit to grow your own fish.   When it came time to set it up, she refused my help and was adamant about doing it herself. I decided to let her do it on her own and thought it would be a valuable lesson in learning how to care for something. We went through the directions of how to care for the fish so they would grow and days went by with no care or attention on her part because other things took priority. Needless to say, the water became murky and the fish never grew because their environment wasn’t cultivated. 

Fishbowl copy

What’s THE word?

When I was very young, I had it all figured out. I was going to be an astronaut. (Am I betraying my age by sharing this?)

I got busy learning about astronomy, mathematics and the physics of flight. I drank Tang (if you know what this is, you’re just as old as me!).

Of course then summertime came and I was distracted riding my bike and exploring in the woods. So I decided that instead, I’d be a daredevil. So I built ramps and jumped over stuff. I climbed on every roof I could and jumped off. I attached ropes to tree branches and jumped from increasingly higher parts of the tree to see how far I could swing. The list was long and grew by the endless days of summer that passed.


“OUR” Personality

Psychologists tell us that our personality doesn’t really change after we reach the age of 5 or 6. It doesn’t mean that we don’t change, just our personalities don’t. I am stuck with mine.

Personality copy

Well, organizations have personalities too. We call this organizational personality “culture”. It is who we are. Culture seems to be a mix of what is important to us, values and priorities, and then how we show these values and priorities to the rest of the world. Unfortunately many organizations seem to have a split personality.  It’s as if they lack one crucial dynamic: Alignment. There can inadvertently be a functional disconnect between what they value and what they do. Behaviors that align with values are crucial to having a healthy, whole organizational personality.

Say What?

A funny thing happened to me the other day. A trustee of an influential foundation asked me how our business helps non-profits achieve excellence in leadership. I was really pleased to get this question, because most often I simply get the proverbial “what do you do?” question.

I thought to myself, “Wow! Here’s my chance to really share with someone who’s influential how my company helps non-profits develop a truly ‘reproducing’ leadership culture!”

Teenage boy (13-15) cupping hand to ear, close-up, sunset